Privacy Policy

Charter Your Boat, part of Zeilvakanties.nl, based at Tesselschadelaan 15F, 1217 LG Hilversum, the Netherlands, is responsible for processing personal data as described in this privacy policy.

Contact details

Tesselschadelaan 15F, 1217 LG Hilversum, the Netherlands info@zeilvakanties.nl

Personal data we process

We process your personal data because you use our services and/or provide this information to us directly. This may include: your first and last name (and company name, if applicable), address details, phone number, and email address.

Special or sensitive personal data

Our website is not intended to collect data from visitors under the age of 16, unless they have consent from a parent or guardian. We cannot verify a visitor's age, so we encourage parents to stay involved in their children's online activity. If you believe we have collected personal data about a minor without such consent, please contact us at info@zeilvakanties.nl and we will remove the information.

Why and on what basis we process personal data

We process your personal data to: respond to enquiries and, if needed, contact you by phone or email regarding our services; keep you informed of changes to our services; and deliver the services you've booked.

Automated decision-making

We do not make decisions based solely on automated processing that could significantly affect individuals.

How long we retain personal data

We do not retain your personal data longer than necessary. Personal and contact data (name, address, phone number, email) is retained for 7 years after the end of our service relationship, in line with Dutch tax law's minimum retention requirement.

Sharing data with third parties

We do not sell your data to third parties, and only share it where necessary to carry out our services or comply with a legal obligation. Any company processing data on our behalf is bound by a data processing agreement to maintain the same level of security and confidentiality.

Cookies

Our website uses functional, analytics, and third-party cookies. We use Google Analytics to measure site traffic, with a data processing agreement in place, IP addresses anonymised, and data transmitted securely. Our site may also embed Vimeo or YouTube videos, which can place their own cookies; please refer to their respective privacy policies for details.

Managing your cookie preferences

You can delete existing cookies and block new ones at any time through your browser settings.

Accessing, correcting, or deleting your data

You have the right to access, correct, or delete your personal data, and the right to withdraw consent, object to processing, or request data portability. To protect your identity, we may ask for a copy of your ID with sensitive details (photo, ID number) redacted. We aim to respond within four weeks. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

How we protect your data

We take appropriate measures to prevent misuse, loss, unauthorised access, and unwanted disclosure of your data. If you believe your data is not properly secured, please contact us at info@zeilvakanties.nl.